If you’ve been contacted by the South Carolina Department of Labor, Licensing and Regulation (LLR), NOW is when you should contact an experienced professional license defense attorney.

Understanding The LLR Process

Each year, LLR receives complaints relating to approximately 2 percent of its licensees. Complaints can be made online, in-person or by mail.  Complaints can be anonymous.  Once a complaint is received, it will be assigned to a complaint analyst who reviews the complaint to determine if a violation of the board’s practice act may have occurred.  The Complaint Analyst reviews the complaint and determines whether, assuming the allegations in the complaint were true, there is a violation of the professions practice act.

If it is determined that a complaint does not reasonably allege a violation of the board’s practice act, the complaint will be classified as a “Do Not Open” case and the matter will be closed. Otherwise, the case will be assigned to the appropriate chief investigator who will review the complaint, determine issues, assign case number and assign case to an investigator.

The Notice of Complaint

If it is determined that investigation into the complaint is necessary, the person the complaint is against, now called the Respondent, will receive a notice of complaint broadly describing the allegations of the complaint, notifying the Respondent of the name of the investigator and providing the Respondent with an opportunity to reply to the Complaint.

The reply to the notice of complaint is the first opportunity for a licensee to protect their license.  The notice of complaint may request a meeting or an interview, it may ask for a response in writing, or may ask you to send documents.  Often, it is this response that determines whether an investigation continues to the next level.

Before you respond to any notice of complaint, you have the right to retain an attorney to help protect you.  An experienced LLR attorney will advocate for you and work to protect your license and livelihood.  Hiring an attorney allows the attorney to answer the complaint on your behalf, attend any meetings or interviews with you and determine which documents are proper to answer the complaint.

The Investigative Review Committee

Once the complaint has been issued, a response requested and an interview conducted, the LLR investigator presents his/her findings to Investigative Review Committee (IRC). The IRC is made up of investigators, attorneys, and professional members.  The IRC committee reads the investigator’s report, discusses the case and decides on appropriate next steps.  Depending on the Board, the IRC committee can recommend a Dismissal, a non-disciplinary letter of causation or a formal complaint.  The formal complaint is a request for some form of discipline. The IRC determination will then be presented to the Board who can choose to accept or reject the IRC recommendation.

Formal Complaints

If the board approves a formal complaint, the respondent with receive either a Consent Agreement or a hearing notice.

Consent Agreements

Depending upon the nature of the accusations set forth in the LLR complaint, you may be offered a public or private consent agreement (if authorized by your practice act).  If the nature of the allegations is more severe, your case may be noticed for a full hearing on the merits of the case.  A full hearing requires witnesses and sworn testimony.

Regardless of the proffer, it is extremely important that you closely review all relevant evidence with an experienced South Carolina LLR defense attorney.

There are options beyond simply signing a public consent agreement.  A public reprimand can impact your employment opportunities and impede your ability to earn an income.  We strongly suggest that you give us a call before signing a public consent agreement to learn more about your rights and to discuss requesting a hearing.

LLR Board Hearings:  Proper Preparation Can Help Protect Your Professional License

Proper preparation for your LLR Panel or Board hearing is essential to protect your professional license. While you might expect that the Board will know everything about your case and what has occurred through the LLR investigative process, the reality is that your disciplinary hearing will be the first time that the Board has heard anything about your case.

Our South Carolina professional license defense attorneys have handled hundreds of LLR related matters. We will ensure that you are prepared, know what to expect, and that the proper remedial efforts have been made. We routinely represent clients in before the various SC LLR boards and welcome the opportunity to discuss the nature of your specific case.

If you have been contacted by an LLR investigator, or offered a consent agreement, contact me today to discuss your options.


Amy Redd

Amy Redd 

Tracey has been a blessing to me. She is phenomenal! She cares and it shows. She works very hard for her clients. I was so lucky to have found her!

Rashay Linder

Rashay Linder 

I have had the pleasure of having Tracey as a defense lawyer during my LLR case. When you feel like everything you worked hard for is falling apart or your career is on the line, Tracey is the LLR Defense lawyer you need. When I found out that I had to go before the board I was a nervous wreck and very distraught. Tracey was very patient with me and explained every situation to me in detail. She was very knowledgeable about her LLR Defense strategies and my case. She took her time and gave her all to my case. Tracey was always available anytime that I needed her. She was awesome and I came out on the bright side of the tunnel thanks to her. Tracey was awesome !!

Rashay Linder, RN

Mary White

Mary White 

This was only time I have ever needed a lawyer in my life and I feel blessed to have found Tracey. She was very knowledgable and spot on with the outcome. I’m so glad to have her on my side.

Barbara Scott

Barbara Scott 

Since meeting and working with Tracey Perlman, I have found her to be the quintessential example of professionalism, always enthusiastic about her work and professional in her job, a very savvy attorney. I feel lucky to be able to work with her, and I am proud to call her my friend.

Dayne Phillips

Dayne Phillips 

As a fellow attorney, Tracey is a diligent and dedicated advocate for her clients. Her primary goal is to help people solve their legal problems by providing passionate and personalized representation. She is also incredibly knowledgeable about how to navigate and defend LLR cases.


LLR Defense Practice Areas

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“The worst thing that can happen to a good cause is, not to be skillfully attacked, but to be ineptly defended.”

— Frédéric Bastiat

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To help us best serve you, we recommend that you first describe the issue you’re having. Please include your industry/license area along with any contact (mail or phone) you’ve had with the Department of Labor, Licensing, and Regulation. You may also email or call to make an appointment. We will get back to you within 24 hours.